Know the true condition of a
vehicle, before you see it.

Rear Bumper - Dent
Paint - Excellent
Strong Odor - Smoke

What is a C.A.R.Score Report?

A consumer automotive report, referred to as a C.A.R.Score Report, becomes essential when evaluating the condition of a used vehicle.

C.A.R.Score takes the standard industry report on the market today one step further by assessing the exterior and interior condition of the vehicle. This includes, but not limited to: instrument and control panels, mirrors, upholstery, even right down to the smell of the vehicle.

C.A.R.Score is designed to change the way people buy cars by providing a completely painless and transparent car buying experience online.

View a sample report

Included in Every C.A.R.Score Inspection

EXTERIOR
Paint
Roof
Windshield & Rear window
Hood
Grill
Front & Rear bumpers
Mirrors
Headlights & Tail lights
Fenders
Doors
Door handles
Quarter panels
Windows
Trunk/Gates
Rims/Hubcaps
Tires (Brand, Tread Depth, Size)
INTERIOR
Carpets
Seats
Headliner
Door panels
Floor mats
Dash & Console
Interior lights
Rearview mirror
Smell
Sound equipment
Seat, Window & Air Controls
CARScore Exterior Sample
CARScore Interior Sample

Credible/Authorized Inspection by Lot Reps

Our local, professional inspectors are dispatched to dealerships to perform a full evaluation of the used vehicles on their lot. Our inspectors provide a thorough and depictive picture of the interior and exterior condition of the vehicle. As a car buyer, you can rest assure that vehicles with the C.A.R.Score badge have been reviewed by a credible third party with your best interests in mind.

Grading Standards

We hold ourselves to the highest level of quality.

In order to provide you with a complete understanding of a vehicle's condition, the exterior and interior are assigned a grade to help you understand the degree to which imperfections exist.

CARScore Inspection Guarantee

Grade 5
excellent condition

The exterior and interior are in immaculate near new condition.

Paint & Body
  • Only minor defects in panel surfaces requiring no conventional body or paint work
  • May have had limited high quality repairs performed
  • No missing, broken, or damaged parts that require replacement
  • No visible glass damage
Interior
  • No missing, broken, or damaged parts that require replacement
  • No cuts, tears, or burns that require repair
  • Shows no signs of wear
  • No noticeable offensive odor
Mechanical
  • All accessories are operable
Tires
  • All match by brand, size and style
  • Near new condition

Grade 4
Vehicle is better than average

The exterior and interior are in immaculate near new condition.

Paint & Body
  • Minor chips or scratches in panel surfaces requiring minor conventional body and paint work
  • May require removal of small dents that have not broken the paint using Paintless Dent Repair
  • May have had high quality conventional repairs of cosmetic or light collision damage
  • May require replacement of minor missing or broken part
  • No visible glass damage beyond minor pitting of windshield
Interior
  • Clean, showing minimal wear
  • May require replacement of minor missing or broken part
  • No noticeable offensive odor
Mechanical
  • All accessories are operable
Tires
  • All match by brand, size and style
  • Near new condition

Grade 3
Normal wear and tear

The car may have some very slight imperfections in the body work, but will not need major repair.

Paint & Body
  • May require conventional body and paint work
  • May require replacement of parts
  • May have sustained cosmetic or light collision damage and been repaired to collision industry standards
  • Windshield may be damaged
Interior
  • Shows signs of normal wear and usage
  • May require repair or replacement of parts
Mechanical
  • May require minor repair of accessories
Tires
  • Average or better
  • Match by size and style

Grade 2
Shows signs of excessive wear and tear

The exterior has some noticeable large scratches/scrapes and/or large dents. May require some minor panel work and/or painting.

Paint & Body
  • Dents, scratches, and body panels that may require replacement
  • Parts may be broken and missing
  • May have multiple prior repairs performed at substandard levels
  • May have repaired or unrepaired collision damage
Interior
  • Shows signs of excess wear
  • May have burns, cuts, tears, and non-removable stains
Mechanical
  • Operability of accessories is questionable
Tires
  • May be worn or mismatched

Grade 1
Shows signs of severe abuse

The exterior has many noticeable large scratches/scrapes, paint blemishes, and/or large dents. Will require major work and/or painting.

  • May have sustained major collision damage, but may be drivable
  • May be cost prohibitive to extensively recondition this vehicle by automotive industry standards
  • May have missing or disconnected mechanical parts
  • Although operable, this vehicle is near the end of its useful life
  • Operability of accessories is doubtful

FAQ

What is a C.A.R.Score Report?

A consumer automotive report, referred to as a C.A.R.Score Report, becomes essential when evaluating the condition of a used vehicle.

C.A.R.Score takes the standard industry report on the market today one step further by assessing the exterior and interior condition of the vehicle. This includes, but not limited to: instrument and control panels, mirrors, upholstery, even right down to the smell of the vehicle.

C.A.R.Score is designed to change the way people buy cars by providing a completely painless and transparent car buying experience online.

Back to FAQ Start

What do I do with a C.A.R.Score Report?

C.A.R.Score reports can be viewed online or sent via email. Review the report to ensure the vehicle is right for you. Take the C.A.R.Score report to the dealership to discuss any potential issues - sometimes dealerships can fix small problem areas or you can negotiate a better price.

Back to FAQ Start

Why should I trust these reports?

Our local, professional inspectors are dispatched to dealerships to perform a full evaluation of the used vehicles on their lot. Our inspectors provide a thorough and depictive picture of the interior and exterior condition of the vehicle. As a car buyer, you can rest assure that vehicles with the C.A.R.Score badge have been reviewed by a credible third party with your best interests in mind.

Back to FAQ Start

Why do certain vehicles not have a C.A.R.Score Report?

New vehicles are typically in pristine condition and do not require a C.A.R.Score report. Used vehicles are more likely to carry a C.A.R.Score report at a dealership, and even then, it’s up to the dealership to determine how many of their used vehicles receive the C.A.R.Score inspection. If you’re interested in a used vehicle without a C.A.R.Score report, just ask the dealership to have one added!

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Where can I send feedback about C.A.R.Score Reports?

Please send feedback about C.A.R.Score Reports to [email protected].

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Where can I send a mistake I found on your website?

Please send feedback regarding mistakes on our website to [email protected].

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